// LEGAL
Privacy Policy
Last updated: January 1, 2026 · Neztex Inc. · Québec, Canada
This Privacy Policy governs the collection, use, and disclosure of personal information by Neztex Inc. in accordance with the Act respecting the protection of personal information in the private sector (Law 25 / Bill 64, Québec) and the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada).
1. Who We Are
Neztex Inc. (hereinafter "Neztex", "we", "us", or "our") is a technology company incorporated under the laws of Québec, Canada, providing web development, software engineering, digital design, and web hosting services.
Our primary contact for privacy matters: [email protected] · +1 (579) 594-6953.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, and phone number when contacting us through our website or by phone.
- Project details, business requirements, and any other information you voluntarily share during consultations.
- Billing and payment information processed securely through our payment processors.
- Résumés, cover letters, and professional information submitted through our Careers page.
2.2 Information Collected Automatically
- IP address, browser type, device type, and operating system.
- Pages visited, time spent on pages, and referring URLs.
- Cookies and similar tracking technologies as described in Section 5.
3. How We Use Your Information
We use your information for the following purposes, always with a lawful basis as required under Québec Law 25 and PIPEDA:
- To provide, manage, and improve our services and hosting infrastructure.
- To respond to inquiries, proposals, and support requests.
- To process transactions and send transactional communications (invoices, receipts).
- To evaluate employment applications submitted through our Careers page.
- To send marketing communications, only with your explicit consent and with an easy opt-out mechanism.
- To comply with legal and regulatory obligations under Québec and Canadian law.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers who assist in our operations (e.g., payment processors, cloud hosting providers) under confidentiality agreements.
- Legal or regulatory authorities when required by law, court order, or governmental request.
- Successor entities in the event of a merger, acquisition, or sale of assets, with prior notice to you.
Under Québec Law 25, before communicating personal information outside Québec, we conduct a privacy impact assessment to ensure adequate protection of your information.
5. Cookies & Tracking
We use cookies and similar technologies to enhance your experience on our website. Types of cookies we use:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with our website (with your consent).
- Preference cookies: Remember your language and display preferences.
You may disable cookies through your browser settings. Under Québec Law 25, we obtain your consent before depositing non-essential cookies.
6. Your Rights (Québec/Canada)
As a resident of Québec or Canada, you have the following rights regarding your personal information:
- Right of access: Request a copy of the personal information we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete information.
- Right to withdrawal of consent: Withdraw consent for non-essential processing at any time.
- Right to erasure: Request deletion of your personal information, subject to legal retention requirements.
- Right to portability (Law 25): Receive your personal information in a structured, machine-readable format.
- Right to complain: Lodge a complaint with the Commission d'accès à l'information du Québec (CAI) at www.cai.gouv.qc.ca.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days as required by law.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law:
- Client project and billing records: 7 years, as required by Canadian tax law.
- Job application data: 6 months from the date of receipt, unless you authorize longer retention.
- Website analytics: 26 months from collection.
- Marketing communications: Until you withdraw consent.
8. Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, access controls, firewalls, and regular security audits. In the event of a data breach affecting your rights, we will notify you and the Commission d'accès à l'information du Québec within 72 hours of becoming aware of it, as required by Law 25.
9. Children's Privacy
Our services are not directed to individuals under the age of 14. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
10. Contact Us
For any privacy-related questions, requests, or complaints, please contact our Privacy Officer:
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.